Troubleshooting Remote Controls
This article covers all remotes including your Hampton Bay Ceiling Fan Remote
Please read this information very carefully. Please link back to it from your website if you find it helpful, as others can benefit from it as well.
The transmitter, (can be hand held or in the wall), sends a signal to the receiver module, (located in the fan).
Receiver Location: If your transmitter has a reverse button, then the receiver will often usually be in the Switch Housing (located between the blades and the light kit). Sometimes you will find it around the top of the motor, on the side of the motor, or in the canopy, at the ceiling. If your transmitter does not have a reverse button, the receiver will usually be in the canopy, at the ceiling.
Both the receiver and the transmitter must have power. So you will need to change the battery in the transmitter and make sure that the wall switch is turned on before testing. Remember to always turn off power before working on the fan.
Most of the remote controls will use Dip Switches (see the drawing below) to set the channel on the receiver and transmitter. If you have more than one fan with a remote control, then the switch settings, on one transmitter along with the corresponding receiver, can be changed so that this transmitter will only operate the ceiling fan with the corresponding setting. Or if you had 2 or more ceiling fans in the same room and wanted them to operate together, you can set the receivers to the same setting and then any transmitter that is also set to that same setting will then operate the fans. Note that a receiver will only accept a signal from a transmitter that has the same dip switch setting.
Nothing works and the small red light on the transmitter works with all of the buttons !
You will need to Check the Dip Switch settings. Before opening the fan, to expose the receiver, try these settings; If you have 4 dip switches, try ALL ON, try #1 OFF and #2,3,4 ON, try #1,2,3 ON and #4 OFF. If you have 5 dip switches; try #1,2,3,4 ON and #5 OFF, try ALL ON, try #1 OFF #2,3,4 ON and #5 OFF. If these settings will not work, then click here to see all the possible settings. Try each and every one of the different settings. If none of these settings will work, then either the transmitter or the receiver is probably bad.
Nothing works and the small red light on the transmitter does not light up !
If this happens then the transmitter is most likely bad, but before you buy the part, you can send for FREE TESTING.
The fan works but the light does not. The red light on the transmitter works !
The receiver is most likely bad, but before you buy the part, you can send for FREE TESTING. See ” Free Testing ” below.
FREE TESTING : Please note this is not our service but someone we recommend. Electronic parts that you purchase, are NOT RETURNABLE, So before you buy something, you can send us your old transmitter or receiver or both, for free testing. Send to: Gulf Coast Fan 5810 Parr CT. Damon, TX 77430 — Please include a note with your name and phone number.
Can I add or change to a IN WALL remote wall switch?
In most cases, YES. If your fan has a hand held remote control, we have a wall switch that would replace your standard wall switch. You could then control the fan functions from the wall or the hand held remote control. Check our post Hampton Bay Remotes for more information
You can also get a good universal remote to operate your ceiling fan if you lose the original.
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