I know how difficult it can be to find replacement parts for your Hampton Bay products and especially for your Hampton Bay Patio Heater. After doing extensive research, including making many telephone calls I feel I have come up with some of the best places to get most Hampton Bay Patio Heater Replacement Parts, although its not an exhaustive list.
The best places to get Hampton Bay Patio Heater Replacement Parts are:
- Home Depot Website Search Bar
- Home Depot 1-877 Parts Replacement Department Number
- Amazon Website Search Bar
- Sears Parts Direct
- eBay Website Search Bar
- Craigslist: How To Find Your Patio Heater Parts
This is not an exhaustive list but just a list to get you started in the right direction for finding the part you may be needing.
We will show you the very best ways of contacting and searching the places in the list above, one by one and suggest some extra alternatives you may not have known about.
If it is another item that you are needing a replacement part for such as a ceiling fan part then be sure to check out our general article here: Hampton Bay Replacement Parts
How to Get Hampton Bay Patio Heater Replacement Parts on Home Depot Website
After visiting Home Depot’s website, you will see a search bar at the top of the screen as shown in the picture below. Type in ‘Hampton Bay Patio Heater Parts’ and a list of parts that are available on their website will be displayed.
You may have to filter further by selecting and checking the Brand Filter on the left-hand side and selecting ‘Hampton Bay’. This will ensure that only Hampton Bay items are returned in the available parts list.
To be honest, there just are not that many parts available on the website. After searching extensively, they seem to sell mostly new complete Patio Heaters.
I have just mentioned it as an option to make the list complete but it certainly is not the best option available. So, your next option is to call Home Depot.
How to Get Hampton Bay Patio Heater Replacement Parts by Calling Home Depot 1-877 Parts Replacement Department Number
The first thing you will need to do is to find the UPC number. This is important as it will help the Home Depot assistant to locate any replacement part you may need more quickly.
The UPC number is usually a 12-digit number. For example, the UPC number for the Hampton Bay 48000 Btu Outdoor Heating Propane Patio Heater is 844091000347
If you are having difficulty locating the UPC number and you know the model name then visit upcitemdb.com and in the search bar at the top select the drop-down option for Product Name and type the name in the search bar to return the UPC number.
Write this number down so it is ready for when you make the telephone call. Make sure you call during their operating hours which are usually Mon-Fri: 8:00 am – 7:00 pm and Sat 9:00 am – 6:00 pm
Now you are ready to make the call to their parts replacement department on 1-877-527-0313. When you first call this number, you will be presented with a number of different options so listen carefully. At the time of writing this article the option, you will need to select is Option 4 for Hampton Bay products.
Next, you will be given at least another 6 different options to select from relating to the Hampton Bay item you are wanting a replacement part for.
As an example, at the time of writing this article here are the options:
- Option 1: Ceiling Fan
- Option 2: Patios
- Option 3: Lighting
- Option 4: Fireplace
- Option 5: Bath stands
- Option 6: All other products
The option you will select would be Option 2 or Option 6, this will get you through to the Hampton Bay Patio Replacement Department for your Patio Heater. You could also possibly try Option 4 for Fireplace.
After you have selected your Hampton Bay item the last option will be to select if you have a current and valid warranty or a UPC number and if your item was purchased within 2 years or later.
You will then be able to talk to a real person and they will help you locate the items you need if they are available. I have made this call many times and always found the operators to be very helpful.
Another option is just to simply go into your local Home Depot store and ask for the Parts Department and talk to someone face to face about your problem and items that you would like replacement parts for.
Here is a video below making a call to HomeDepot Parts department:
How to Use the Amazon Website Search Bar to Find Hampton Bay Patio Heater Parts
If you know how to use the Amazon search feature in the right way, you might be pleasantly surprised to find that there are a number of parts available directly on Amazon and at very reasonable prices.
This is because many of the parts are actually universal and you do not need an actual genuine Hampton Bay part as a replacement. I have recently checked and there are a number of listings.
Take a look at this link here: Hampton Bay Patio Heater Parts (Affiliate Link to Amazon) and you will see a list of 75 or more parts for your Patio Heater.
You will see items such as:
Do not select the filter for Hampton Bay in the right-hand side as many of the parts listed, although not Hampton Bay will work fine for your Hampton Bay Patio Heater.
A quick way to see if they are compatible is to check the listing and then check the reviews. Often times when you check the review you will see that people have bought the item for their Hampton Bay Patio Heater and that it worked fine.
If that doesn’t help and there are no reviews then just send a question to the seller stating your item name and UPC #, along with a picture if you have one and think it will help, asking if the replacement part will work for your patio heater.
Most sellers will reply with what you need to know. If they don’t reply then its probably because they don’t know so move on to another seller.
How to Contact Sears Parts Direct for Patio Heater Parts
Many of you may know of Sears.com but you may not be so familiar with their ‘Sister’ site SearsPartsDirect.com
It is actually a huge website where you can search millions of parts by model, part number or brand. And you guessed it, they have Hampton Bay brand parts available.
There are a couple of ways to find the part you may be needing. The first and easiest way is simply to type your model name into the search bar at the top of the website and search for it.
I would recommend searching broad such as ‘Hampton Bay Patio Heater’ (Affiliate Link To SearsPartsDirect) to list all of the parts available for your Hampton Bay Patio Heater. Narrow it down to a particular part and then when you think you have found the right part make a note of the name and part number.
Next, use the chat option, if they are online, at the top of the website to ask about the part number to verify it will work with your particular model. Alternatively call their number on:
M–F 8:30 am–7:30 pm Central
Sat. 8:30 am–7:30 pm Central
Sun. 9:30 am–7:00 pm Central
Remember this site is all about parts, that’s what they are selling so if they have it, they will be able to help you with whatever information you will need about its compatibility with your Hampton Bay item.
How to Use eBay Website Search Bar to Locate Patio Heater Parts
Again, you need to search broad as the parts are usually Universal. Meaning that they will work in most brands of Patio Heaters. If you go to eBay and type in ‘Patio Heater Parts’ in the search bar you will get a list of parts available similar to whats below.
I suggest you check the listing and if you are still not sure if it is compatible with your model of Patio Heater, then contact the seller and ask them.
If the part you are wanting is not listed then there is a way to maybe get the item. Just check what parts are available and go to the listing.
Many of the parts are actually shipped in from China, and if you look at the sellers’ profile he may actually be located in China and have access to the actual manufacturers. Just ask the seller of the listing if he can get the part you are wanting. He may have already sold some of them in previous listings so may be able to get you one.
If you want to see what other items, he may have sold just click on his Feed Back Profile and you will see all the items he has sold. One of them may be the part you are looking for. It may be just a matter of you waiting a few extra weeks for the part to arrive.
Another way to use eBay is to locate a second-hand patio heater that is the same model as yours and salvage parts from it. Its not so common to find these items listed on eBay, however they do come up from time to time.
How to Use Craigslist to Find and Locate Patio Heater Replacement Parts
Craigslist.org has local classified ads in all of the US cities. These classified ads cover items for sale. You probably won’t find replacement parts, but you can find a lot of cheap bargains, including suitable patio heaters that may have parts you can salvage for your own patio heater.
So, I have included it as a possible resource you may want to use to find replacement parts for your Hampton Bay item.
Just select the city you live in and do a search under items for sale for ‘Patio Heater’. You may find an item that you like or can use at a very reasonable price.
Another option with Craigslist is to use it as a place to post an item wanted. Just set up your own ad with your contact details for anyone who has a part or old patio heater that’s a similar model to yours that they want to sell.
They will contact you if they see your ad and have what you want. Just a word of caution, as in the case of any online site, do your due diligence when someone contacts you, making sure they are who they say they are.
Be careful about posting information that may be too personal. Craigslist provide a secure and anonymous way for people to contact you.
A Few Other Options That You May Not Have Considered When Locating A Patio Heater Replacement Part
These are a few other options you may not have thought about. These are options if you are desperate to locate a replacement part and you have had no success with the options above.
Of course, you could just put an ad in your local newspaper under the wanted classified section. You may be able to find someone who has just what you want.
Home Depot also have a community forum where you can post a request for help. Someone else may just see your post and again have exactly what you want or can suggest another option to find the part. You can find the community forum here: community.homedepot.com
If you cannot find your part after trying all of these suggestions then it may be just time you bought a new Patio Heater. Check out our suggestions on Amazon below:
Related Outdoor Patio Heater Questions
Can You Have a Patio Heater in a Gazebo?
You can have a patio heater inside your Gazebo, however, a few things you need to consider.
You need a patio heater that has been designed specifically for outdoor structures such as a wooden gazebo.
Some examples of Patio Heaters for outdoors can be seen here: Outdoor Patio Heaters (Affiliate link to Amazon)
With those gazebos that are pop up gazebos rather than the more permanent Gazebo such as a wooden gazebo, we recommend you keep the heater outside.
Generally speaking, if your patio heater is powered by natural gas then you would have to check the manufacturers’ instructions. Electric and propane-powered patio heaters are generally safe in a gazebo however wood burning patio heaters are not.
Why Does My Patio Heater Flame Out?
Most of the times your patio heater will flame out is just due to the position or location. Try moving it to a sheltered spot such as near a wall to prevent wind and drizzle from affecting the flame.
If this still doesn’t fix the problem then the next thing to check is the pilot light. It may need cleaning due to a build-up of dirt and grime.
To fix this problem follow these basic steps-
- Turn off the gas to your patio heater
- Soak a sponge in detergent water
- Carefully wipe the top of your patio heater with the damp sponge
- Use a clean microfiber towel to wipe off any dirt and spider webs.
After doing this, wait for half an hour to allow the patio heater to dry. Turn it on and see if the heater ignites.
If your patio heater still has a tendency to flame out then the next thing you will need to check is the thermocouple. It may be partially or fully blocked.
To clean the thermocouple, follow these basic steps:
- Remove the protective flame screen
- Unscrew the thermocouple nut with a screwdriver
- Remove the patio heater thermocouple
- Rinse and wash the thermocouple thoroughly with a hose
- Air-dry the thermocouple
- Reconnect the thermocouple
By cleaning the thermocouple, you will allow the gas to travel easier resulting in your flame staying alight.
How Close Can A Patio Heater Be to The Ceiling?
Your patio heater should have two feet clearance on all sides. It is also recommended that there be at least three feet above the unit. So that would mean that between the top of the patio heater and the ceiling there should be at least three feet.
A smaller patio heater would need less clearance than a larger patio heater as the heat output would be less.
Can Outdoor Gas Heaters Be Left Out in The Rain?
Outdoor gas patio heaters cannot be left out in the rain. Although they are designed for the outdoors, they are made to operate in a space that is sheltered from direct rain and inclement weather, such as high winds.
Most are built to withstand some drizzle, but constant use and exposure to wet conditions will cause the patio heater to deteriorate more quickly than if it was stored and operated in a dry sheltered area.
The portable gas heaters can be quite heavy so it makes sense to move them before it rains and while they are cool.
Most people shouldn’t find this a problem as it would be highly unlikely that you would be sitting around a gas heater in the direct rain. It is more likely you would be in a sheltered area anyway when the rain is falling, although as stated previously most gas heaters are built to withstand a little rain.